Privacy Policy

1. Personal data we collect

We collect the following personal data when you use our services or subscribe to our newsletter:

• Full name
• Email address
• IP address and browsing data
• Device and browser information
• Language and cookie preferences

This data is voluntarily provided by the user or automatically collected through tracking technologies.

2. Purposes of processing

The personal data collected will be used for the following purposes:

• Send our monthly informative newsletter with content on financial education, analysis, and resources.
• Improve user experience on our website.
• Conduct internal statistical analysis on platform usage.
• Comply with applicable legal and regulatory obligations.
• Respond to information or contact requests.

3. Legal basis

The processing of your personal data is based on:

• The express consent given when subscribing to our newsletter or using our services.
• Compliance with legal obligations under the LFPDPPP.
• The legitimate interest of Neovortex OMX to improve its services and content.

4. Data transfers

Neovortex OMX does not sell, rent, or share your personal data with third parties for commercial purposes. Data may only be shared in the following cases:

• When required by competent authorities in compliance with the law.
• With technology service providers operating under strict confidentiality agreements.
• For compliance with legal or regulatory obligations.

5. ARCO rights

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise these rights, you may send a request to contacto@neovortexomx.com, including:

• Full name of the data subject.
• Clear description of the right you wish to exercise.
• Identification document proving your identity.

We will respond to your request within a maximum of 20 business days in accordance with the LFPDPPP.

6. Security measures

We implement administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, alteration, or destruction. Measures implemented include:

• Data encryption in transit and at rest.
• Restricted access control to databases.
• Periodic information security audits.
• Staff training on data protection.

7. Policy modifications

Neovortex OMX reserves the right to modify this Privacy Policy at any time. Any changes will be published on this same page with the date of the last update. We recommend reviewing this policy periodically.

8. Contact

If you have questions or concerns about this Privacy Policy or the processing of your personal data, you can contact us at:

• Email: contacto@neovortexomx.com
• Phone: +52 55 1234 5678
• Address: Av. Paseo de la Reforma 250, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico